How do I log in to my Titus account?

All Titus users sign in using the phone number associated with their account. This phone number serves as part of our identity verification process and helps keep your account secure.

How to Log In

1. Go to www.gotitus.com/login.
2. Enter the phone number associated with your account.
3. Enter the verification code sent to your phone.
4. Complete the login process.

If you're experiencing issues logging in, try signing out completely at www.gotitus.com/logout and then logging back in.

Logging In with an Email Verification Code

Business users who have an email address associated with their account may also have the option to receive a one-time verification code by email instead of text message.

To use email verification:

1. Go to the Titus login page.
2. Enter your login information as usual.
3. Select Email Me a Code Instead.
4. Check your inbox for the verification code.
5. Enter the code to complete your login.

Note: Email verification is available only for business accounts. Homeowners and agents must log in using the phone number and verification code associated with their account.

Phone Number Changes

For security reasons, the phone number associated with a Titus account cannot be changed by users or by the Titus Support team.

If you no longer have access to the phone associated with your account, please contact Titus Support at support@gotitus.com for assistance.

Troubleshooting

I'm Not Receiving My Text Message Code

• Confirm you entered the correct phone number.
• Try logging out and back in.
• Wait a few minutes and request a new code.

I'm Not Receiving My Email Code

• Check your spam or junk folder.
• Confirm the email address on your account is current.
• Try using the text message verification option instead.

I Lost Access to My Phone

If you no longer have access to the phone number associated with your account, contact Titus Support at support@gotitus.com for assistance.

FAQ

Can I log in with my email address?

Business users may be able to receive a login code by email if an email address is associated with their account. Homeowners and agents must log in using their phone number.

Can I change the phone number on my account?

No. For security reasons, phone numbers associated with Titus accounts cannot be changed.

Why does Titus require a phone number to log in?

Phone-based verification helps protect your account and ensures only authorized users can access account information.