--- title: How to Stop or Resume Text Messages (STOP & START Commands)? description: How borrowers can opt in and out of SMS --- [Skip to content](https://knowledge.gotitus.com/sms-opt-out-and-opt-in-how-stop-and-start-work#main-content) English Show submenu for translations ![](https://knowledge.gotitus.com/hs-fs/hubfs/Titus%20Logo-1.png?width=100&height=34&name=Titus%20Logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://www.gotitus.com/support) [Contact us](https://www.gotitus.com/support) How can we help you? - There are no suggestions because the search field is empty. 1. [Titus Knowledge Base](https://knowledge.gotitus.com/?hsLang=en) 2. [Account & Security](https://knowledge.gotitus.com/account-security?hsLang=en) 3. [Account Management](https://knowledge.gotitus.com/account-security?hsLang=en#account-management) # How to Stop or Resume Text Messages (STOP & START Commands)? If you would like to stop receiving SMS messages from Titus, simply reply **STOP** to any Titus text message. We will process your request and remove you from SMS notifications. To resume receiving messages at any time, reply **START** to the same number. ### What opting out affects Opting out will unsubscribe you from all Titus SMS messages, including: - Invitation and welcome messages - Payment reminders and confirmations - Loan application status updates You will still receive important updates via email. If you have an active loan, please check your email regularly to avoid missing any important repayment notices. ### Re-enabling messages To rejoin SMS communications, text **START** to the same number you previously received messages from. Your opt-out will be cleared, and messages should resume within a few minutes. --- ### FAQ **I texted STOP but I’m still receiving messages. Why?** Opt-out requests are usually processed within minutes, but messages already queued may still be delivered. If you continue receiving texts after about an hour, please contact Titus Support. **Can I opt out of only certain types of messages?** No. Replying **STOP** will opt you out of all SMS communications. If you feel some messages are unnecessary, we welcome your feedback. **Does this affect email communications?** No. This only applies to SMS. To manage email preferences, use the unsubscribe link in any Titus email or update your notification settings in your account. **I opted out through my carrier. Do I still need to text STOP?** No. If your carrier has processed your opt-out (via Twilio), your status is automatically updated and no further action is required. Still stuck? 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