--- title: What happens when I add someone as a user to my business account? description: Adding users --- [Skip to content](https://knowledge.gotitus.com/what-happens-when-i-add-someone-to-my-business-account#main-content) English Show submenu for translations ![](https://knowledge.gotitus.com/hs-fs/hubfs/Titus%20Logo-1.png?width=100&height=34&name=Titus%20Logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://www.gotitus.com/support) [Contact us](https://www.gotitus.com/support) How can we help you? - There are no suggestions because the search field is empty. 1. [Titus Knowledge Base](https://knowledge.gotitus.com/?hsLang=en) 2. [Account & Security](https://knowledge.gotitus.com/account-security?hsLang=en) 3. [User Management](https://knowledge.gotitus.com/account-security?hsLang=en#user-management) # What happens when I add someone as a user to my business account? When you add a user to your Titus account, they’ll immediately receive both an SMS message with a link to join your business account. #### What the invited user will see #### If they already have a Titus account They can simply click the invitation link, and your business will automatically be added to their existing Titus account. No additional setup is required. #### If they are new to Titus They’ll be guided through the account creation process, including identity verification, before being automatically added to your business account. #### Roles and permissions The role you assign determines what the user can access within your business account. Roles can be updated at any time by going to: **Settings → Users** #### Available roles - **Admin** Access to most areas of the business account, excluding sensitive settings and bank account access. - **Super Admin** Full access to the business account, including bank account information and sensitive account settings. #### Troubleshooting invitation issues #### Didn’t receive the text message? Check the following: - Confirm the phone number is a valid U.S. number with the correct country code - If the user has T-Mobile service, messaging restrictions may be blocking delivery - Contact Titus Support if the text does not arrive #### Need to resend the invitation? Go to your team settings, locate the user, and select **“Resend Invite.”** #### Will users receive a text message if they opted out of SMS? No. Users who previously opted out of Titus text messages by replying STOP will not receive the SMS invitation. To receive one, they'll first need to opt back in by replying START to any Titus text message — once they have, you can resend the invite to trigger a new SMS. --- #### FAQ **Can I change a user’s role later?** Yes. User roles can be updated anytime from the Team settings page. **Does every user need identity verification?** New Titus users may be required to complete identity verification during account setup. ### Need help? Contact our support team at support@gotitus.com. - [About Titus](https://knowledge.gotitus.com/about-titus?hsLang=en#main-content) - [Getting Started](https://knowledge.gotitus.com/about-titus?hsLang=en#getting-started) - [Account & Security](https://knowledge.gotitus.com/account-security?hsLang=en#main-content) - [Getting Started](https://knowledge.gotitus.com/account-security?hsLang=en#getting-started) - [Account Management](https://knowledge.gotitus.com/account-security?hsLang=en#account-management) - [User Management](https://knowledge.gotitus.com/account-security?hsLang=en#user-management) - [Card Payments](https://knowledge.gotitus.com/card-payments?hsLang=en#main-content) - [Getting Setup](https://knowledge.gotitus.com/card-payments?hsLang=en#getting-setup) - [Managing Payments](https://knowledge.gotitus.com/card-payments?hsLang=en#managing-payments) - [PCI Compliance](https://knowledge.gotitus.com/card-payments?hsLang=en#pci-compliance) - [Pay at Close Financing](https://knowledge.gotitus.com/pay-at-close-financing?hsLang=en#main-content) - [Getting Started](https://knowledge.gotitus.com/pay-at-close-financing?hsLang=en#getting-started) - [Applications & Approval](https://knowledge.gotitus.com/pay-at-close-financing?hsLang=en#applications-approval) - [Funding & Vendor Payments](https://knowledge.gotitus.com/pay-at-close-financing?hsLang=en#funding-vendor-payments) - [Loan Management](https://knowledge.gotitus.com/pay-at-close-financing?hsLang=en#loan-management) - [Repayment & Closing](https://knowledge.gotitus.com/pay-at-close-financing?hsLang=en#repayment-closing) - [Disputes & State Specific](https://knowledge.gotitus.com/pay-at-close-financing?hsLang=en#disputes-state-specific) - [Invoicing & Proposals](https://knowledge.gotitus.com/invoicing-proposals?hsLang=en#main-content) - [Getting Started](https://knowledge.gotitus.com/invoicing-proposals?hsLang=en#getting-started) - [Proposal Management](https://knowledge.gotitus.com/invoicing-proposals?hsLang=en#proposal-management) - [Customer & Project Management](https://knowledge.gotitus.com/invoicing-proposals?hsLang=en#customer-project-management) - [Payments & Fees](https://knowledge.gotitus.com/invoicing-proposals?hsLang=en#payments-fees) - [Renewals & Incidentals](https://knowledge.gotitus.com/invoicing-proposals?hsLang=en#renewals-incidentals) - [Collections & Troubleshooting](https://knowledge.gotitus.com/invoicing-proposals?hsLang=en#collections-troubleshooting) - [Project dates](https://knowledge.gotitus.com/invoicing-proposals?hsLang=en#project-dates) - [Third-party Integrations](https://knowledge.gotitus.com/third-party-integrations?hsLang=en#main-content) - [Photographer Marketing](https://knowledge.gotitus.com/third-party-integrations?hsLang=en#photographer-marketing) - [Fotello Setup](https://knowledge.gotitus.com/third-party-integrations?hsLang=en#fotello-setup) - [HDPhotoHub Setup](https://knowledge.gotitus.com/third-party-integrations?hsLang=en#hdphotohub-setup) - [HDPhotoHub Payments](https://knowledge.gotitus.com/third-party-integrations?hsLang=en#hdphotohub-payments) - [Prept Setup](https://knowledge.gotitus.com/third-party-integrations?hsLang=en#prept-setup) - [Spiro Setup](https://knowledge.gotitus.com/third-party-integrations?hsLang=en#spiro-setup) - [Spiro Payments](https://knowledge.gotitus.com/third-party-integrations?hsLang=en#spiro-payments) - [Tonomo Setup](https://knowledge.gotitus.com/third-party-integrations?hsLang=en#tonomo-setup) - [Tonomo Payments](https://knowledge.gotitus.com/third-party-integrations?hsLang=en#tonomo-payments) - [Business Resources](https://knowledge.gotitus.com/business-resources?hsLang=en#main-content) - [Dashboard & Setup](https://knowledge.gotitus.com/business-resources?hsLang=en#dashboard-setup) - [Payments & Payouts](https://knowledge.gotitus.com/business-resources?hsLang=en#payments-payouts) - [Reporting & Integrations](https://knowledge.gotitus.com/business-resources?hsLang=en#reporting-integrations) - [Marketing](https://knowledge.gotitus.com/business-resources?hsLang=en#marketing) - [QuickBooks sync](https://knowledge.gotitus.com/quickbooks-sync?hsLang=en) - [Project dates](https://knowledge.gotitus.com/project-dates?hsLang=en) [![](https://knowledge.gotitus.com/hs-fs/hubfs/Titus%20Logo-1.png?width=100&height=34&name=Titus%20Logo-1.png)](https://www.gotitus.com) © 2025 Aalto, Inc. dba Titus. All rights reserved.